Last Updated: Oct 2, 2023

1. Acceptance of Terms

By accessing or using the services provided by Digital Crafts Studio (“we,” “our,” or “us”), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website (www.digitalcraftsstudio.com) and our services.

2. Refund Policies

Premium Hosting Refund Policy

Digital Crafts Studio offers a 30-Day Money Back Guarantee for Premium Hosting services. If you are not satisfied with our Premium Hosting service, you may request a refund within 30 days from the date of purchase. Refund requests submitted after the 30-day period will not be processed.

Website Services Refund Policy

Services such as website design & development and website support & maintenance are considered non-refundable. Once these services are purchased, no monetary refunds will be issued. However, customers are entitled to utilize these services for the duration of the prepaid period, which typically extends until the next renewal date.

In practical terms, this means that if a customer purchases a website design & development or website support & maintenance service for a specific period, such as a year, and decides to cancel the service before the end of that prepaid period, they will not receive a cash refund for the unused portion. Instead, they will have access to and can continue to use the service until the prepaid period expires.

3. Service Availability

We strive to maintain the availability of our services 24/7; however, we do not guarantee uninterrupted or error-free access to our website or services. We reserve the right to suspend or terminate services at any time for maintenance, upgrades, or other reasons without prior notice.

4. Intellectual Property

All content, materials, and services provided by Digital Crafts Studio, including but not limited to text, images, graphics, logos, software, and designs, are protected by intellectual property laws and are the property of Digital Crafts Studio or its licensors. You may not use, reproduce, or distribute our content without our express written consent.

5. User Responsibilities

You agree to use our website and services responsibly and in accordance with applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for any activity that occurs under your account.

6. Privacy

Our Privacy Policy, as outlined on our website, governs the collection, use, and disclosure of your personal information. By using our services, you consent to the practices described in our Privacy Policy.

7. Limitation of Liability

Digital Crafts Studio shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way related to the use of our website or services. We are not responsible for any third-party content or services linked to our website.

8. Indemnification

You agree to indemnify and hold Digital Crafts Studio and its officers, directors, employees, and affiliates harmless from any claims, damages, losses, or liabilities arising from your use of our website or services or your violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pampanga, Philippines without regard to its conflict of law principles.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Digital Crafts Studio Email: hello@digitalcraftsstudio.com

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